Don't: Discuss serious concerns over e-mail. And don't make your child a messenger service.
Do: Use a brief e-mail or phone call to schedule a school conference.
Don't: Use a conference to fire off accusations or to make threats about transferring or involving the principal.
Do: End a conference by summarizing the game plan, scheduling a followup and thanking the teacher.
Don't: Insult school staff in front of your children.
Do: Make sure that your children hear you compliment their school, teachers and principals.
Don't: Assume that a personality clash signals that the teacher is incompetent.
Do: Teach your children problem-solving techniques they can use at school.
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